Your reader should not struggle to understand your documents. They should be able to understand what you wrote after reading it once.

This course will show you how to achieve this by analysing your reader, using an assertive tone, and making your document easy to read.

We will show you how to use the tools in Microsoft Office to test the readability of your document. We will also show you how to improve the readability of your writing.

Do you want to get your point across clearly and concisely? If so, this course is for you.

Your facilitator

Paul is a former senior officer in the Australian Army, who now works as a learning consultant. Paul specialises in workplace communication.

As a senior officer, Paul wrote for every level of government, from routine emails to ministerial briefs and reports. Along the way, he learned a lot of lessons about writing. In this course, he will share some of those lessons and show you how to make your documents persuasive, engaging and easy to read.

About the course

Listen to the facilitator talk about the course.


Choose a pricing plan and enrol


Individual enrolment (GST inclusive)

12 months access

Price includes GST


How long is the course? This course will take around three hours to complete.

Do I need to do any pre-course work? No – you can jump in and start straight away.

Are there any tests or assessments? We have included several quizzes in the course, but there are no assessments.

Can I use my own documents in the course? We have used our own example documents in the course, but you can easily apply the lessons to your own documents as well.

How long do I have to access the course? You have access to the course for 12 months from your date of enrolment. You can come back to the course at any time during the 12 months.

Can I do this course at home? Yes – we will ask you for an email address when you enrol, but you can do this course at work, at home or even on your phone.